Widespread software piracy has made this system necessary.
When you click “Start Downloading” the first time, JpegJet will try to verify your username with our authorization server at techsono.com. This usually takes less than a second.
If you have a firewall, you may need to configure it to allow access to techsono.com.
After a failed authorization, you will have to restart JpegJet.
If you still have problems, go into your JpegJet folder, open the file named ‘auth-debug.txt’, copy the text into an email, and send it to the address on the Support page. Also include the email address and registration key that you have entered into JpegJet.
To find the auth-debug.txt file, go onto JpegJet’s “Help” menu, and then to “Open App Data Folder”.