In just about all of our software, go onto the “File” menu, and then to “Enter Registration Key.”
You must enter both your email address and key EXACTLY as shown in the email that we sent to you. If you have trouble, try to copy-and-paste them from the email or the web page. Make sure that there are no spaces after either; that will cause the validation to fail.
The email address does not need to be active as long as it matches the one we have in our database.
If you still can’t get it to work, send email to the address at the bottom of this page. Be sure to tell us the name of the program you are using, whether it is the Mac or Windows version, and what you are trying to enter for email address and registration key.
None of our programs have any bugs on their registration windows. If we send you a key for a program, it will work if you enter it correctly.
Make sure to write down your email address and key on a piece of paper that will not be lost if your computer breaks. Many people have multiple email addresses, and also change addresses often to avoid spam. So even though you don’t expect to forget which email address you used to register this program, a few years from now there is a good possibility that you will do exactly that.