The PixNews2000
Newsgroup Downloader FAQ
Question: What does this mean checkdirs 3021 no current record?
Answer: Before PixNews2000 starts to download, it makes sure that the folders where files will be saved are there. It checks the Save-To folder for each newsgroup that is turned on, and the parts folder specified on the Parts Database window. You should check each one of those folders using Windows to make sure it is ok. The error could also be caused if there is something wrong with your disk drive. You should run ScanDisk and Disk Defragmenter, which come with Windows. If you upgraded to Windows XP, the location of your "My Documents" folder changes, so if you were saving files there, you would have to update the appropriate newsgroup's Save-To folder..
Question: What does the "Save and Decode File - 67 - Too Many Files" error mean?
Answer: The 67-Too Many Files error can result from too many files in the Downloads folder, too many files in the Parts folder, or disk problems.
You can try this:
Check to make sure that the Downloads folder has less than 10,000 items in it. Ideally you want to keep this number less than 2,000. You should periodically move the files from the Downloads folder to other folders on you hard drive. Or you can have PixNews2000 save files to particual folders after it has completed downloading them.
Check to make sure that the Parts folder has less than 10,000 items. Use the Parts Database window to manage the number of parts you save and how long you want to keep them around. Select Parts Database from the Tools menu.
Eliminate the possibility of disk errors by running ScanDisk and Disk Defragmenter which come with Windows.
Question: Why can I connect to my news server with Outlook Express, but not PixNews2000?
Answer: Check to see if you are running security software such as Norton Internet Security or ZoneAlarm.
Bulletin - One person has reported that his screensaver would stop PixNews2000 from downloading.
Question: What does the error GetXOverHeadersFromBuffer 13 - Type Mismatch error mean?
Answer: This was a bug in v1.0 that has been fixed. Please download the latest version by clicking on the appropriate link in the Help Page.
Question: I am getting an error that says that I don't have enough disk space when I have plenty. What's the problem?
Answer: Your PixNews2000.mdb file is probably damaged. If you have Microsoft Access, you can try to open it and use Access's repair command. Otherwise, you can download a new PixNews2000.mdb file here. Unzip the file, and replace your current file with it.
Question: How do I report a problem that is not addressed on this page?
Answer: Check here to make sure that you are running the latest version of PixNews2000. If you aren't, try the current version and hopefully it will fix your problem. If the problem occurs in the current version, please send us a "debug file" by doing this:
- Open a Downloader by selecting one from the Downloaders menu
- Click the Settings button
- Click the Advanced tab
- Click the Debug Mode Enabled option
- Close the Settings window
- Click the Scan button
- Wait for PixNews2000 to generate the error
- Exit out of PixNews2000
- Go to the directory where you installed PixNews2000 (usually C:\Program Files\PixNews2000)
- The debug file will be named: -debug.txt
- Open the file
- Paste into to an email and send it to the address at the bottom of the support page.
- Go back and turn off the Debug Mode Enabled option
The debug file makes a log of everything PixNews2000 does so that it can be analyzed.
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